Shipping

• We will start to process your order as soon as it is received.
• Prices of individual items typically do not include delivery charges, however from time to time will have special offers were delivery charges are included in the quoted price.
• We use a third-party courier services to deliver your product. Under normal circumstances your selected Bog Oak piece will be shipped within 3 - 5 days. Should there be any delay, you will receive a communication specifying a new delivery date.
• Any claims for items NOT received must be made within 10 days of date of purchase.
• All products remain the property of until full payment is received.

In accordance with The European Directive on Distance Selling (Directive 97/7/EC): Purchases may be returned to us within 7 days after delivery. Before you can return an item, you must receive a Product Return Number (PRN) from us to ensure the item is accurately tracked. To receive a PRN, please email us at: sales@brendanwoodturning.com

Damaged Product

Please return defective items for replacement or refund.

As all Items are unique and hand made, a replacement item will be the as close to the original as we can manage.

Please include your name, and  postal address. All items are checked personally by Brendan and are therefore perfect when packed. Items damaged during shipping need to be reported as soon as the package is opened. We allow 7 business days to report a damaged item.